Communication & Education Managementwill require many people directly supporting the program and the entire organization when it comes to awareness and understanding of policy. Proactive change management requires planning and communicating for change, followed by the necessary training to ensure that the adoption of these new policies are successful and that employees truly understand how to use the new processes. Departments within the organization in the past have been able to operate rather autonomously, each dependent on the other for the success of the overall business strategy but not dependent on one another for the function of the individual department. Information Technology has changed this business model forever. The good news is that this is possible with a strategic plan for communication and education.
The IBPL Volume 4: Communication & Education comes with the corresponding templates and workflows on CD so that they may be tailored to your organization.
